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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Problem uploading files

  • 1 antwoord
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur ideato

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Whenever I try to upload anything onto a website...i.e. photos onto facebook, or upload a resume and attach it to an email. It won't let me. I try to push the browse button and it looks as if it is trying to open and it automatically shuts it down. I haven't had any trouble doing it in Safari or any other browser. How can I fix this problem?

Whenever I try to upload anything onto a website...i.e. photos onto facebook, or upload a resume and attach it to an email. It won't let me. I try to push the browse button and it looks as if it is trying to open and it automatically shuts it down. I haven't had any trouble doing it in Safari or any other browser. How can I fix this problem?

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Hi bmarshen

try to clear cookies and cache from Tools > Clear Recent History > Time range to clear select Everything > click on Details and check Cookies and Cache > Clear Now and check it again.

also did you check if your security software (firewall , anti-virus) is allowing the upload?

if the above doesn't work, delete cookies.sqlite and any cookies.sqlite-journal files in Profile folder in case cookies are corrupted.


thank you