Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox very slow on some sites

  • 2 antwoorde
  • 9 hierdie probleem
  • 6 views
  • Laaste antwoord deur kage65

kage65
kage65
more options

Just got newest firefox 16. Gmail and yahoo mail are very slow, basically unusable. Its not load times, but clicking , loading messages, forwarding etc all are slow. So I tried chrome and both sites are very fast with that browser. I hate to switch to chrome, but if this continues I'll have no choice.

I just installed this version of ff, and I cleared all cache and cookies. Tks

Just got newest firefox 16. Gmail and yahoo mail are very slow, basically unusable. Its not load times, but clicking , loading messages, forwarding etc all are slow. So I tried chrome and both sites are very fast with that browser. I hate to switch to chrome, but if this continues I'll have no choice. I just installed this version of ff, and I cleared all cache and cookies. Tks

All Replies (2)

user633449
user633449
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

kage65
kage65 Vraag-eienaar
more options

Hello. I tried that but it made no difference. I had just installed a new version and deleted the profiles file before reseting.