This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

downloaded last 2 versions neither registers as there-for example add on message says: This Persona requires Firefox 3.6. You are currently using Firefox 3.5.7.

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur James

Beah54
Beah54
more options

I downloaded version 17 today- -i checked it several times-and tried unpacking it 3 different times--thinking it shorted out somewhere and didn't tell me Facebook has been telling me for weeks that I have an older version of the browser that doesn't support FB and I should upgrade. Tried to add a persona and get this message This Persona requires Firefox 3.6. You are currently using Firefox 3.5.7..

Please help! I can't watch your videos because dial up is so basic. I am home with health problems so going out now to coffee shops, etc not possible. Thank you!

I downloaded version 17 today- -i checked it several times-and tried unpacking it 3 different times--thinking it shorted out somewhere and didn't tell me Facebook has been telling me for weeks that I have an older version of the browser that doesn't support FB and I should upgrade. Tried to add a persona and get this message This Persona requires Firefox 3.6. You are currently using Firefox 3.5.7.. Please help! I can't watch your videos because dial up is so basic. I am home with health problems so going out now to coffee shops, etc not possible. Thank you!

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

Your useragent is Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 Glue/4.5 (.NET CLR 3.5.30729) FBSMTWB

See https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

It is stuck at Firefox 3.5.7 due to the "Fast Browser Search" installed at time. Firefox 4.0 and newer UA's do not get affected.