This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have a mac 10.6 system when using firefox, I can no longer open attachments or downloads. I deleted firefox and reinstalled and it still doesn't work.

  • 1 antwoord
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

When using firefox, I can no longer open attachments, pdf or downloads. A new window will open and it is blank. The only way to open an attachment or pdf is to shut down firefox and use safari. Everything works with safari so I can't understand what went wrong with firefox. I even download adobe reader thinking that would help. I then deleted my original firefox and re downloaded firefox again. It still doesn't work.

I am using a 10.6 operating system on my Mac.

When using firefox, I can no longer open attachments, pdf or downloads. A new window will open and it is blank. The only way to open an attachment or pdf is to shut down firefox and use safari. Everything works with safari so I can't understand what went wrong with firefox. I even download adobe reader thinking that would help. I then deleted my original firefox and re downloaded firefox again. It still doesn't work. I am using a 10.6 operating system on my Mac.

All Replies (1)

more options

Try to disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.