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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Button clicks do not work with hotmail. How can this be fixed? This is not a problem with MS IE.

  • 2 antwoorde
  • 1 het hierdie probleem
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  • Laaste antwoord deur terrace500

terrace500
terrace500
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When I log into hotmail with Firefox i am unable to open mail or go to my inbox. Left clicks do not work. This is not a problem when I log into hotmail with Internet Explorer. This started occuring yesterday, 11/29/12.

When I log into hotmail with Firefox i am unable to open mail or go to my inbox. Left clicks do not work. This is not a problem when I log into hotmail with Internet Explorer. This started occuring yesterday, 11/29/12.

Gekose oplossing

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove the site's cookies (save any pending work first) using either of these. While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

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Some add-ons have a reputation for invisibly blocking clicks on the top part of a page. If you notice that on other sites, i.e., not just live.com, then it could be one of your extensions.

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All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Gekose oplossing

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove the site's cookies (save any pending work first) using either of these. While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

---

Some add-ons have a reputation for invisibly blocking clicks on the top part of a page. If you notice that on other sites, i.e., not just live.com, then it could be one of your extensions.

terrace500
terrace500 Vraag-eienaar
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This solution worked. Thanks for the help.