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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't download Aol Search add-on

  • 4 antwoorde
  • 4 hierdie probleem
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  • Laaste antwoord deur RolandRance

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I want to add a new search engine to the menu in my toolbar. I had done that previously, but an unrelated problem caused me to reset Firefox. When I attempted to install any additional search engine from within Firefox, (https://addons.mozilla.org/en-US/firefox/addon/aol-search/?src=search) and (https://addons.mozilla.org/en-US/firefox/addon/scholar-search/), I got the following error message: "Sorry, you need a Mozilla-based browser (such as Firefox) to install a search plugin" for both. Since I was using Firefox, something is obviously wrong.

I want to add a new search engine to the menu in my toolbar. I had done that previously, but an unrelated problem caused me to reset Firefox. When I attempted to install any additional search engine from within Firefox, (https://addons.mozilla.org/en-US/firefox/addon/aol-search/?src=search) and (https://addons.mozilla.org/en-US/firefox/addon/scholar-search/), I got the following error message: "Sorry, you need a Mozilla-based browser (such as Firefox) to install a search plugin" for both. Since I was using Firefox, something is obviously wrong.

Gewysig op deur Consumer_Reporting

All Replies (4)

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Hello check it in Safe Mode, in Safe Mode window select "Start in Safe Mode" and see if this happen again, if not see: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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And if it does happen while in Safe mode?

Gewysig op deur Consumer_Reporting

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Then the problem it is not being caused by an extension or theme, see : The problem happens in Safe Mode

thanks again

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I had this problem too. I resolved it by temporarily disabling DoNotTrackMe; maybe this will work for you too.