Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Recently I perceived constants pop up (ib.adnxs.com) appearing when I used youtube, I have read about and it seems to be a virus... I tried to block in vain!

  • 2 antwoorde
  • 5 hierdie probleem
  • 8 views
  • Laaste antwoord deur MOURA_A

MOURA_A
MOURA_A
more options

I have the Norton 360 and I run it, but accordingly to the norton 360 everything was ok. Recently I start using the bestvideodownloader (I think I got this from mozilla as an ad on for firefox), apparently the problems appeared after I instaled this ad on. The pop up is getting really annoying and I perceive my computer is a bit slower. This is the url that appear in the pop up: http://ib.adnxs.com/pop?enc=GJmAXyNJuD8YmYBfI0m4PwAAAAAAAPA_GJmAXyNJuD8YmYBfI0m4P3GOtxsGLZot7xn6R_jbWCYfSb1QAAAAAPRnDQAdAgAAHQIAAAIAAADDrT4AlEECAAAAAABVU0QAVVNEANACLAE_HgAAuDgAAgQCAQUAAIQAuR4qiAAAAAA.&cnd=%21MCJgDwiozC8Qw9v6ARgAIJSDCTAFOL-8CEAESJ0EUPTPNVgAYO8EaABwAHgAgAEAiAEAkAEBmAEBoAEQqAEAsAEAuQEpXsMLJ0m4P8EBKV7DCydJuD_JAaOp84RX6vc_2QEAAAAAAADwP-ABAA..&udj=uf%28%27a%27%2C+45349%2C+1354582303%29%3Buf%28%27r%27%2C+4107715%2C+1354582303%29%3B&ccd=%21sQX-MwiozC8Qw9v6ARiUgwkgBA..&vpid=45&creative_click=http%3A%2F%2Ffinancereports247.com%2F2%2F&referrer=http%3A%2F%2Fib.adnxs.com%2Fpop%3Fenc%3D7kPecvVjuz_uQ95y9WO7PwAAAAAAAPA_7kPecvVjuz_uQ95y9WO7P--1VfzXY3IY7xn6R_jbWCYdSb1QAAAAAPRnDQAdAgAAHQIAAAIAAADDrT4AlEECAAAAAABVU0QAVVNEANACLAE_HgAAbz8AAgQCAQUAAIQA4ye2XQAAAAA.%26cnd%3D%2521mSKJKwiozC8Qw9v6ARgAIJSDCTAFOL-8CEAESJ0EUPTPNVgAYO8EaABwAHgAgAEAiAEAkAEBmAEBoAEQqAEAsAEAuQGcEG8l8GO7P8EBnBBvJfBjuz_JASFAn84B-fo_2QEAAAAAAADwP-ABAA..%26udj%3Duf%2528%2527a%2527%252C%2B45349%252C%2B1354582301%2529%253Buf%2528%2527r%2527%252C%2B4107715%252C%2B1354582301%2529%253B%26ccd%3D%2521sQX-MwiozC8Qw9v6ARiUgwkgBA..%26vpid%3D45%26creative_click%3Dhttp%253A%252F%252Ffinancereports247.com%252F2%252F%26referrer%3Dhttp%253A%252F%252Fwww.youtube.com%252F%253Ftab%253Dwy%26dlo%3D1&dlo=1

I have the Norton 360 and I run it, but accordingly to the norton 360 everything was ok. Recently I start using the bestvideodownloader (I think I got this from mozilla as an ad on for firefox), apparently the problems appeared after I instaled this ad on. The pop up is getting really annoying and I perceive my computer is a bit slower. This is the url that appear in the pop up: http://ib.adnxs.com/pop?enc=GJmAXyNJuD8YmYBfI0m4PwAAAAAAAPA_GJmAXyNJuD8YmYBfI0m4P3GOtxsGLZot7xn6R_jbWCYfSb1QAAAAAPRnDQAdAgAAHQIAAAIAAADDrT4AlEECAAAAAABVU0QAVVNEANACLAE_HgAAuDgAAgQCAQUAAIQAuR4qiAAAAAA.&cnd=%21MCJgDwiozC8Qw9v6ARgAIJSDCTAFOL-8CEAESJ0EUPTPNVgAYO8EaABwAHgAgAEAiAEAkAEBmAEBoAEQqAEAsAEAuQEpXsMLJ0m4P8EBKV7DCydJuD_JAaOp84RX6vc_2QEAAAAAAADwP-ABAA..&udj=uf%28%27a%27%2C+45349%2C+1354582303%29%3Buf%28%27r%27%2C+4107715%2C+1354582303%29%3B&ccd=%21sQX-MwiozC8Qw9v6ARiUgwkgBA..&vpid=45&creative_click=http%3A%2F%2Ffinancereports247.com%2F2%2F&referrer=http%3A%2F%2Fib.adnxs.com%2Fpop%3Fenc%3D7kPecvVjuz_uQ95y9WO7PwAAAAAAAPA_7kPecvVjuz_uQ95y9WO7P--1VfzXY3IY7xn6R_jbWCYdSb1QAAAAAPRnDQAdAgAAHQIAAAIAAADDrT4AlEECAAAAAABVU0QAVVNEANACLAE_HgAAbz8AAgQCAQUAAIQA4ye2XQAAAAA.%26cnd%3D%2521mSKJKwiozC8Qw9v6ARgAIJSDCTAFOL-8CEAESJ0EUPTPNVgAYO8EaABwAHgAgAEAiAEAkAEBmAEBoAEQqAEAsAEAuQGcEG8l8GO7P8EBnBBvJfBjuz_JASFAn84B-fo_2QEAAAAAAADwP-ABAA..%26udj%3Duf%2528%2527a%2527%252C%2B45349%252C%2B1354582301%2529%253Buf%2528%2527r%2527%252C%2B4107715%252C%2B1354582301%2529%253B%26ccd%3D%2521sQX-MwiozC8Qw9v6ARiUgwkgBA..%26vpid%3D45%26creative_click%3Dhttp%253A%252F%252Ffinancereports247.com%252F2%252F%26referrer%3Dhttp%253A%252F%252Fwww.youtube.com%252F%253Ftab%253Dwy%26dlo%3D1&dlo=1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Disable all nonessential add-ons on the following page. By essential I mean you can hardly use the web without it (e.g., Shockwave Flash plugin). If you're not sure what an add-on does, disable it. Then restart and see whether the ads go away.

orange Firefox button or classic Tools menu > Add-ons > Extensions
orange Firefox button or classic Tools menu > Add-ons > Plugins

MOURA_A
MOURA_A Vraag-eienaar
more options

Thanks!