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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to establish the connection

  • 5 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur Hobitten

Hobitten
Hobitten
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Hello there

I run Firefox on Windows 8 and the problem is as following:

When I try loading a website I oftently get the error message "Server not found" or "Unable to establish the connection" (I use the Danish browser but tried translating them as precise as I can). The errors occour randomly. It can occur eventhough I recently succesfully visited other websites, and it doesn't matter which website it is. It can happen several times a day, but 90 % of the time Firefox loads websites without any trouble. When the error occurs the website usually loads after I press update a few times, afterwhich there can go an hour or a day until the error occurs again.

The only pattern I can see is that it happens randomly several times a day.

I recently installed Windows 8, and I didnt have any trouble until then. I get the error in Google Chrome aswell, but with similar error messages. To fix the problem I gave Firefox full permission to my Windows Firewall, but the problem persist.

I have another laptop in the household that run Windows 7, which haven't got any trouble loading websites in Firefox.

I hope you can help, I really don't want to be forced to use Internet Explorer :-)

Hello there I run Firefox on Windows 8 and the problem is as following: When I try loading a website I oftently get the error message "Server not found" or "Unable to establish the connection" (I use the Danish browser but tried translating them as precise as I can). The errors occour randomly. It can occur eventhough I recently succesfully visited other websites, and it doesn't matter which website it is. It can happen several times a day, but 90 % of the time Firefox loads websites without any trouble. When the error occurs the website usually loads after I press update a few times, afterwhich there can go an hour or a day until the error occurs again. The only pattern I can see is that it happens randomly several times a day. I recently installed Windows 8, and I didnt have any trouble until then. I get the error in Google Chrome aswell, but with similar error messages. To fix the problem I gave Firefox full permission to my Windows Firewall, but the problem persist. I have another laptop in the household that run Windows 7, which haven't got any trouble loading websites in Firefox. I hope you can help, I really don't want to be forced to use Internet Explorer :-)

All Replies (5)

dumdidadida
dumdidadida
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Hi,

Instead of the reload button, what happens if you use the Try again button inside the error window, does the page load immediately??

Hobitten
Hobitten Vraag-eienaar
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Hi again,

Thank you for your suggestion, and sorry for my late response :)

We have tried using the Try again button inside the error windows a few times as you suggested, and it appear to load immediately! :)

That makes the error easier to live with, but can we stop the error from occuring completely?

Thank you once again!

- Hobitten

the-edmeister
the-edmeister
  • Moderator
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Do you have Firefox launching upon Windows start up?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Hobitten
Hobitten Vraag-eienaar
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@edmeister. No it is not set to launch upon Windows start up.

@cor-el. I have already given Firefox full permissions on my Windows Firewall. I'll take a look at the links you posted :)