This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

firefox and facebook aren't working together and keeps opening 2 tabs can't load games

  • 1 antwoord
  • 6 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

Southern Belle
Southern Belle
more options

when trying to load games from facebook i get 2 tabs opening up and none of them seem to load the games.

i've tried all the fixes and nothing worked so i installed firefox 15.01 and is still giving me same problems

when trying to load games from facebook i get 2 tabs opening up and none of them seem to load the games. i've tried all the fixes and nothing worked so i installed firefox 15.01 and is still giving me same problems

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have set the cookie permissions to ask me every time then you can try this:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Keep until": "ask me every time"

You can remove a possible cookie exception for www.facebook.com and create an exception for facebook.com instead to include all facebook domains.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.