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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Top of window is not responding

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  • 1 het hierdie probleem
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  • Laaste antwoord deur cor-el

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when i log into yahoo or any internet site i cannot use about a inch on the top of the page. It will not respond to the arrow.

when i log into yahoo or any internet site i cannot use about a inch on the top of the page. It will not respond to the arrow.

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Please update to Firefox 17.0.1, then reset Firefox. Update Firefox to the latest release Refresh Firefox - reset add-ons and settings

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Problems with buttons and links at the top of the page not working can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.