This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

block annoying askin of ad ons

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

more options

Every time I open firefox I get a second tab (another program on your computer would like to modify firefox with the following add-on). It doesn't allow me to say no just yes or continue. If I hit continue then the next time I open firefox it is there again. How can I get this to go away?

Every time I open firefox I get a second tab (another program on your computer would like to modify firefox with the following add-on). It doesn't allow me to say no just yes or continue. If I hit continue then the next time I open firefox it is there again. How can I get this to go away?

All Replies (1)

more options

This usually happens if other software install an extension globally (e.g. via the registry).

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.