This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

last pass password manager and auto form filler have disappeared from my tool bar. How do I get them back or do I have to start all over again.

  • 1 antwoord
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur cor-el

more options

I am using Windows Vista. Both LastPass and the auto form filler have disappeared from my toolbar. Is there a way to retrieve this information or do I need to start again?

I am using Windows Vista. Both LastPass and the auto form filler have disappeared from my toolbar. Is there a way to retrieve this information or do I need to start again?

All Replies (1)

more options

Do those extensions still show as installed in Tools > Add-ons > Extensions?

If not then it is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.


You can also check for problems with the localstore.rdf file if toolbar buttons are missing.