This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I started my newly upgraded latest version of Mozilla Firefox 13.0.1 on my xp service pack 2 pleace tell me how to solve this

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur philipp

tharangad
tharangad
more options

I cant open Firefox 18.0 the error massage displays "couldn't load XPCOM

I cant open Firefox 18.0 the error massage displays "couldn't load XPCOM

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, please try uninstalling firefox from the windows control panel & chose to remove all personal data. afterwards manually check if the firefox program folder got deleted (it's usually in C:\Program Files\Mozilla Firefox) and else remove it manually. then download & install a fresh copy at getfirefox.com.