This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Only downloads as view attachment (xx) not as actual file, ie filename.doc or whatever

more options

When I open or save an attachment from an e-mail, it only opens or saves as "view attachment (xx)" I would like to be able to open or save the actual file, ie filename.doc, or filename.xls, or filename.pdf.

When I open or save an attachment from an e-mail, it only opens or saves as "view attachment (xx)" I would like to be able to open or save the actual file, ie filename.doc, or filename.xls, or filename.pdf.

All Replies (1)

more options

Are you able to right-click the attachment hyperlink and use Save Link As... ?

If that doesn't work, try asking about that at your webmail service provider's support forum or help desk. Some webmail portals use a side-server delivery system to recover attachments which doesn't have a distinct hyperlink for downloading from the contextual menu "save link as".