This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox no longer places my password in the site. Do I need to reset something?

more options

When I need to set a password for a site I've never visited before, Firefox asks if it should retain it for me. When I try to log on to a site I've been using for ages, it doesn't fill in the password for me. Has there been a change in version 18 or is it possibly something in the site I'm visiting? Most of these sites retain an automatic sign-in feature but they never retain the password so my user name shows up in the proper field, just not the password to get in.

When I need to set a password for a site I've never visited before, Firefox asks if it should retain it for me. When I try to log on to a site I've been using for ages, it doesn't fill in the password for me. Has there been a change in version 18 or is it possibly something in the site I'm visiting? Most of these sites retain an automatic sign-in feature but they never retain the password so my user name shows up in the proper field, just not the password to get in.

All Replies (1)

more options