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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can not connect to server to download lastest security fix version

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I receive a notice to download and install a fix upgrade to the latest Firefox version but the connection to the server never happens even after an hour of trying. I am running Mountain Lion on my IMac.

I receive a notice to download and install a fix upgrade to the latest Firefox version but the connection to the server never happens even after an hour of trying. I am running Mountain Lion on my IMac.

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If necessary, you can grab a fresh full installer here:

https://www.mozilla.org/en-US/firefox/fx/#desktop

That might be easier than figuring out an alternate URL for the update server...


Edit: This article might be useful: http://support.mozilla.org/en-US/kb/update-failed-error-message-when-updating#os=mac&browser=fx17

Gewysig op deur jscher2000 - Support Volunteer