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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Facebook messenger, link loading and preview, and messages in general on facebook are not working for me all of a sudden. Work fine on IE, what's up?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Andrew

williams83
williams83
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I can't access messages, the page blanks, the chat windows will not appear, and I can't post link previews to my wall or any other wall.

I can't access messages, the page blanks, the chat windows will not appear, and I can't post link previews to my wall or any other wall.

Gekose oplossing

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Lees dié antwoord in konteks 👍 0

All Replies (3)

Andrew
Andrew
  • Moderator
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Gekose oplossing

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

williams83
williams83 Vraag-eienaar
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Worked perfectly. So simple and I do that every so often, just didn't think of it. I thought it was something more. Thanks a lot!

Andrew
Andrew
  • Moderator
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Great! Thanks for reporting back, it's users like you that make a difference. Thank you for your continued support in Mozilla Firefox.