This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why does clicking on the Firefox button or right-clicking bring up either a very small thumbnail or a zoomed in view of the menu options?

  • 1 antwoord
  • 5 hierdie probleem
  • 5 views
  • Laaste antwoord deur philipp

more options

Whenever I click on the Firefox menu button or right-click on a hyper link within the broswer, instead of a menu of choices, I am presented with either a tiny thumbnail of the page I am on and the menu expanded (also very tiny). After moving the mouse, the thumbnail disappears and becomes a hyper-zoomed display of the menu that should have displayed. The zoom really looks like what an assistive-reading display would look like.

Whenever I click on the Firefox menu button or right-click on a hyper link within the broswer, instead of a menu of choices, I am presented with either a tiny thumbnail of the page I am on and the menu expanded (also very tiny). After moving the mouse, the thumbnail disappears and becomes a hyper-zoomed display of the menu that should have displayed. The zoom really looks like what an assistive-reading display would look like.

All Replies (1)

more options

hello, please try updating your graphics driver (this should be the right link for your model & system: http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx), or in case this doesn't solve the issue, disable hardware acceleration in firefox > options > advanced > general.