This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

sending me to differant address

  • 1 antwoord
  • 1 het hierdie probleem
  • 18 views
  • Laaste antwoord deur cor-el

twoeyebug
twoeyebug
more options

when i try to go to the website www.cnn.com it sends to me to www.tmz.com. no matter how i type in cnn (with the www or without it) it sends me to tmz. i looked at my bookmarks and it still says cnn is set to cnn.com but when i clicked on the bookmark to open to another window it goes to tmz.com.

this only happens for the front page of cnn.com if i go to an old link i clicked i can view the pages but when i try to go to the home page it sends me to tmz

when i try to go to the website www.cnn.com it sends to me to www.tmz.com. no matter how i type in cnn (with the www or without it) it sends me to tmz. i looked at my bookmarks and it still says cnn is set to cnn.com but when i clicked on the bookmark to open to another window it goes to tmz.com. this only happens for the front page of cnn.com if i go to an old link i clicked i can view the pages but when i try to go to the home page it sends me to tmz

Gekose oplossing

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from that "forget" unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Lees dié antwoord in konteks 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from that "forget" unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.