This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Social network buttons do not appear on new website pages

  • 2 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

more options

My web designer just launched my new website. She added social media buttons on the right-hand side of pages using 'Add This'. I am not able to see the social media buttons on my computer nor on my husband's laptop, both in home offices. A friend in another state and the web developer is able to see the social media buttons. Are they being blocked, how can I unblock them?

My web designer just launched my new website. She added social media buttons on the right-hand side of pages using 'Add This'. I am not able to see the social media buttons on my computer nor on my husband's laptop, both in home offices. A friend in another state and the web developer is able to see the social media buttons. Are they being blocked, how can I unblock them?

All Replies (2)

more options

It's possible that the word "add" is triggering an "ad" blocker. If you are running an ad blocking extension (e.g., AdBlock Plus), see whether you can make an exception for your site or for whatever sites is associated with the social media buttons.

If that doesn't seem applicable or doesn't help, do you run NoScript or any other extensions that might selectively block content in a page?

more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.