This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

why are many websites not working since firefox upgrade?

  • 1 antwoord
  • 28 hierdie probleem
  • 6 views
  • Laaste antwoord deur pkazmercyk

more options

Since my last Firefox upgrade (Mac 19.0.2), many websites that I rely on, that worked perfectly well in prior versions no longer work, either partially or fully (examples: Pandora, Apple Support, My Banking Site, Firefox Support--can't use the reply button, etc.). In some cases, the site won't load at all, but in many cases, simple functions like buttons just don't work. Whenever this happens I switch to Safari and everything works perfectly well. I have tried all the solutions offered in other parts of this support site (clearing cache, cookies, resetting, checking proxy settings, etc.), but none of this makes any difference. I like Firefox, but I'm so frustrated, I'm ready to give up on it.

Since my last Firefox upgrade (Mac 19.0.2), many websites that I rely on, that worked perfectly well in prior versions no longer work, either partially or fully (examples: Pandora, Apple Support, My Banking Site, Firefox Support--can't use the reply button, etc.). In some cases, the site won't load at all, but in many cases, simple functions like buttons just don't work. Whenever this happens I switch to Safari and everything works perfectly well. I have tried all the solutions offered in other parts of this support site (clearing cache, cookies, resetting, checking proxy settings, etc.), but none of this makes any difference. I like Firefox, but I'm so frustrated, I'm ready to give up on it.

All Replies (1)

more options

FOLLOW-UP: I thought I had done this already, but just disabled some add-ons and the problem seems to have cleared up. When I have a little more time, I'll test to see if I can determine which add-on was causing the problem. For now, it looks like all is good.