This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

For some reason ASK has become my main search engine for FIREFOX on the FIREFOX start page how can I return my search engine back to GOOGLE

  • 5 antwoorde
  • 12 hierdie probleem
  • 3 views
  • Laaste antwoord deur tgparr

more options

For some Reason ASK has become my search engine for the Firefox main page main search bar, I would like to return my search engine back to Google. How can this be done?

For some Reason ASK has become my search engine for the Firefox main page main search bar, I would like to return my search engine back to Google. How can this be done?

Gekose oplossing

this sounds like a problem possibly caused by adware on your pc (oracle is bundling the ask-toolbar in its critical security updates if you're not careful an disselect it for example).

please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there. Remove a toolbar that has taken over your Firefox search or home page

afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

Lees dié antwoord in konteks 👍 4

All Replies (5)

more options

Gekose oplossing

this sounds like a problem possibly caused by adware on your pc (oracle is bundling the ask-toolbar in its critical security updates if you're not careful an disselect it for example).

please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there. Remove a toolbar that has taken over your Firefox search or home page

afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

more options

It has also happened to me. Thanks for the info.

more options

I tried the reset but it didn't work. Ask keeps coming up as the search engine on the home page. ASK is not listed in the search engine list in the top right search area

more options

If you do not keep changes after a restart or otherwise have problems with preferences, see:

Current Firefox versions use the default search engine (pref: browser.search.defaultenginename) to set the search engine that is used on the about:home page.

Check the browser.search.defaultenginename pref on the about:config page and make sure that it is set to the default value Google.

  • browser.search.defaultenginename

Currently selected search engine:

  • browser.search.selectedEngine
more options

Had same problem - Moazella help solved it - THANKS

Now, since I DO NOT LIKE "ASK" and see no need to ever use it, is there a way I can block this unwanted, unappreciated, intrusion from ever happening again.