Photobucket site and other sites cause Firefox v19 to "freeze" and crash. All the time. Photobucket causes Firefox v19, to slow, then crash.
If you view photos for an extended time, or open a few tabs, Photobucket will cause Firefox to slow down, eventually freeze, then crash. This only started occurring when I updated to Firefox v19.0. This freezing and blanking out of the entire screen image of Firefox will occur when another program, such as Windows mail, is loading at the same time. It also is occurring at random times for no reason. I've never experienced a problem such as this with Firefox or Mozilla, ever. Nothing is preventing this from happening. I have Vista Home Premium, SP2. Dell Inspiron 530s.
All Replies (2)
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove your Photobucket cookies (save any pending work first). While viewing a page on the site:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help at all?
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.