This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

URL only loads fully if firefox run as administrator! Why?

  • 2 antwoorde
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur DavidT2

DavidT
DavidT
more options

I have a URL that I want to view. The URL stopped working on my Vista based laptop but still works OK on my windows 7 based PC.

The URL is "http://www.xe.com/currencycharts/?from=GBP&to=CHF&view=1M".

The bit that doesn't work is the display of the graph and I have previously discovered that this uses flash and Java.

Thinking that I had somehow mucked up my Firefox Installation I uninstalled and re-installed. Having previously saved and then restored by bookmarks and passwords (using Password Exporter Addon).

No other than default Addons apart from Password Exporter and Add Block.

I have discovered that if I start the newly installed Firefox normally the graph on the URL doesn't display, but if I run Firefox as an administrator the graph on the URL displays correctly.

I don't feel very happy about normally running Firefox as administrator!

Can anyone say what the cause of this is and/or give me an alternative and less drastic detour around the issues.

Thanks in advance.

PS I suspect this is an issue that might require the attention of one of the Firefox developers.

I have a URL that I want to view. The URL stopped working on my Vista based laptop but still works OK on my windows 7 based PC. The URL is "http://www.xe.com/currencycharts/?from=GBP&to=CHF&view=1M". The bit that doesn't work is the display of the graph and I have previously discovered that this uses flash and Java. Thinking that I had somehow mucked up my Firefox Installation I uninstalled and re-installed. Having previously saved and then restored by bookmarks and passwords (using Password Exporter Addon). No other than default Addons apart from Password Exporter and Add Block. I have discovered that if I start the newly installed Firefox normally the graph on the URL doesn't display, but if I run Firefox as an administrator the graph on the URL displays correctly. I don't feel very happy about normally running Firefox as administrator! Can anyone say what the cause of this is and/or give me an alternative and less drastic detour around the issues. Thanks in advance. PS I suspect this is an issue that might require the attention of one of the Firefox developers.

Gekose oplossing

This does seem to be a protected mode issue because having made the "ProtectedMode=0" the problem has gone away.

Still don't understand why flash introduced the change if the net result means that flash is changed from something that works into something that no longer works. Of course it's more secure. There are no problems in using something that doesn't work because it doesn't get used in the first place.

Lees dié antwoord in konteks 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a Flash player object, so make sure that you aren't blocking Flash.

If you use extensions (Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
DavidT2
DavidT2
more options

Gekose oplossing

This does seem to be a protected mode issue because having made the "ProtectedMode=0" the problem has gone away.

Still don't understand why flash introduced the change if the net result means that flash is changed from something that works into something that no longer works. Of course it's more secure. There are no problems in using something that doesn't work because it doesn't get used in the first place.