This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The user names and passwords are gone from signons.sqlite file

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Lammmas

Lammmas
Lammmas
more options

Hello,

I have this issue: I had to reinstall my Windows XP, but before that I set up Sync. However, once the new Windows was installed, I accidentally created a new Sync key, which meant that I lost all my info in Sync. No problem, I thought, I'll just restore. After restoring the deleted file I was able to use Firefox Password Viewer to view the sqlite file, however all that is written there are the site addresses and form field names, but the password and user name fields were empty. When I viewed the sqlite file for the newly installed Firefox, then I was able to see the user name and password for the sync, so it should not be the program's issue. What could have caused the password and username ONLY to be lost from the file? Is that a Firefox or Sync security thing? Any advice or info is much appreciated.

EDIT: In hex editor I can see the SQL data (like CREATE INDEX, etc) with filled password, user name and site URL info. However, the data seems to be encrypted.

Hello, I have this issue: I had to reinstall my Windows XP, but before that I set up Sync. However, once the new Windows was installed, I accidentally created a new Sync key, which meant that I lost all my info in Sync. No problem, I thought, I'll just restore. After restoring the deleted file I was able to use Firefox Password Viewer to view the sqlite file, however all that is written there are the site addresses and form field names, but the password and user name fields were empty. When I viewed the sqlite file for the newly installed Firefox, then I was able to see the user name and password for the sync, so it should not be the program's issue. What could have caused the password and username ONLY to be lost from the file? Is that a Firefox or Sync security thing? Any advice or info is much appreciated. EDIT: In hex editor I can see the SQL data (like CREATE INDEX, etc) with filled password, user name and site URL info. However, the data seems to be encrypted.

Gewysig op deur Lammmas

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, the passwords aren't stored in permissions.sqlite, but in signons.sqlite encrypted by key3.db - also refer to Recovering important data from an old profile.

Lammmas
Lammmas Vraag-eienaar
more options

Hello,

Thank you for your reply. However I think I accidentally wrote down the wrong filename (permissions), since I did check both the signons and key3 files, just in case, and signons is where I can see the list of the info. I've also checked that kb article as the first things, and that's where I got the names for the files to look for, however just copying the files over does not bring back any passwords. Again, thank you for the reply!