I have also been able to download and print my cruise documents from Carnival.com using Firefox and now I am unable to do so. I have called Carnival and wiped out all my history and cookies as per Carnival and I am still unable to download them. I keep getting a message stating that the file is missing or corruput, but Carnival as it is not at their end and that the problem exists between Firefox and Adobe Reader. I also have the lastest Abode Reading XI installed. How can I download my documents using Firefox? Thank you