We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox takes over a minute to open after clicking an email link in Outlook Express.

  • 3 antwoorde
  • 2 hierdie probleem
  • 4 views
  • Laaste antwoord deur kunkel

mitch10s
mitch10s
more options

When I click a link in Outlook Express, Firefox takes over a minute to open the page. I have 2 other computers, running the same OS ( XP), and same versions of Firefox & Outlook Express that do not have this issue. Firefox is my default browser.

When I click a link in Outlook Express, Firefox takes over a minute to open the page. I have 2 other computers, running the same OS ( XP), and same versions of Firefox & Outlook Express that do not have this issue. Firefox is my default browser.

Gekose oplossing

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Lees dié antwoord in konteks 👍 1

All Replies (3)

Andrew
Andrew
  • Moderator
more options

Gekose oplossing

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems caused by DDE:

kunkel
kunkel
more options

Did the Reset, but still have the delay problem.