This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

i log out properly but when i log back in a message appears basically saying it cant open my page due another one being not closed properly before. WHY?

  • 2 antwoorde
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur Lexi

more options

I log out correctly every time making sure all windows are closed but every time i log back in a window appears saying "well this is embarrassing, we are having trouble opening your page (or something close to that, i cant remember the exact words) then at the bottom it says"this is usually due to a window being open (or close to that) then it asks me if i want to close or restore the session and it has a list of the last 2 pages i opened. But i ALWAYS close them before logging out. Why does it keep doing this? Do we have a clever hacker or something?

I log out correctly every time making sure all windows are closed but every time i log back in a window appears saying "well this is embarrassing, we are having trouble opening your page (or something close to that, i cant remember the exact words) then at the bottom it says"this is usually due to a window being open (or close to that) then it asks me if i want to close or restore the session and it has a list of the last 2 pages i opened. But i ALWAYS close them before logging out. Why does it keep doing this? Do we have a clever hacker or something?

Gekose oplossing

hello lexi, this is currently a problem in firefox when you first close all open firefox windows and then close the application afterwards - the bug should be addressed in a later version of firefox.

as a workaround in the meanwhile you could close firefox (through firefox > quit) while the browser window is still running or try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named browser.sessionstore.resume_from_crash. double-click it and change its value to false.

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

hello lexi, this is currently a problem in firefox when you first close all open firefox windows and then close the application afterwards - the bug should be addressed in a later version of firefox.

as a workaround in the meanwhile you could close firefox (through firefox > quit) while the browser window is still running or try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named browser.sessionstore.resume_from_crash. double-click it and change its value to false.

more options

Thanx for the super speedy reply Phillipp, i thought i was going nuts! Plus we've just had a hacker in our system and i thought maybe he/she hadnt been properly removed. Cheers

im assuming pushing the yes button to say this answered my question is the solved button you were referring to.