Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Frequent crashes and instability with galaxy ace plus..

arjunv1512
arjunv1512
more options

I have downloaded all the beta and stable versions of Firefox even the new 21 beta, but all of these are buggy and slow with ace plus..Each time I select a text box for editing,the entire screen becomes blank,after clicking the back button for exiting keyboard,the application stuck and I need to restart my phone..Also sometimes the ui will become split after clicking a text box and when rotating my phone to landscape view..My handset is Samsung Galaxy Ace Plus GT S7500..please fix the bugs..

I have downloaded all the beta and stable versions of Firefox even the new 21 beta, but all of these are buggy and slow with ace plus..Each time I select a text box for editing,the entire screen becomes blank,after clicking the back button for exiting keyboard,the application stuck and I need to restart my phone..Also sometimes the ui will become split after clicking a text box and when rotating my phone to landscape view..My handset is Samsung Galaxy Ace Plus GT S7500..please fix the bugs..

All Replies (1)

iamjayakumars
iamjayakumars
more options

Type about:crashes in Address bar and provide the crash id starting with bp-

________________________________________________________________________________

Could you provide the website link where your making use of textbox

____________________________________________________________________________

Try with Firefox Aurora