This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The search button longer works, how do I fix this?

  • 2 antwoorde
  • 2 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

sapall
sapall
more options

I can access websites from your browser if I enter the website in the address bar or use the google search facilty on the top right of the screen but if I type something into the search field in the centre of the screen and click search (or press the enter key) nothing happens. This error started a few days ago

I can access websites from your browser if I enter the website in the address bar or use the google search facilty on the top right of the screen but if I type something into the search field in the centre of the screen and click search (or press the enter key) nothing happens. This error started a few days ago

All Replies (2)

philipp
philipp
  • Moderator
more options

hello sapall, please see if installing the search reset addon can resolve the issue: https://addons.mozilla.org/firefox/addon/searchreset/ (a restart of the browser is necessary afterwards).

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Current Firefox versions use the default search engine (pref: browser.search.defaultenginename) to set the search engine that is used on the about:home page.

Check the browser.search.defaultenginename pref on the about:config page and make sure that it is set to the default value Google.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.