This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

"Smartbar" and "backstage.html"

  • 2 antwoorde
  • 6 hierdie probleem
  • 1 view
  • Laaste antwoord deur feufollet

feufollet
feufollet
more options

I began seeing in my firefox 20.0.1 browser history these strange links today:

backstage.html --->file:///C:/Use rs/Feufollet/AppData/Roaming/Mozilla/Firefox/Profiles/vyq1eip1.default/extensions/%7Bb6ac5e3c-5ceb-4e72-b451-f0e1ba983c14%7D/chrome/CT3225826/content//tb/backstage.html

and

Smartbar ---->file:///C:/Users/Feufollet/AppData/Roaming/Mozilla/Firefox/Profiles/vyq1eip1.default/extensions/%7Bb6ac5e3c-5ceb-4e72-b451-f0e1ba983c14%7D/chrome/CT3225826/content/tb/al/al.view.html

I my computer security compromised? Are they viruses, malware or spyware?

Thanks, anyone, for your help!

I began seeing in my firefox 20.0.1 browser history these strange links today: backstage.html --->file:///C:/Use rs/Feufollet/AppData/Roaming/Mozilla/Firefox/Profiles/vyq1eip1.default/extensions/%7Bb6ac5e3c-5ceb-4e72-b451-f0e1ba983c14%7D/chrome/CT3225826/content//tb/backstage.html and Smartbar ---->file:///C:/Users/Feufollet/AppData/Roaming/Mozilla/Firefox/Profiles/vyq1eip1.default/extensions/%7Bb6ac5e3c-5ceb-4e72-b451-f0e1ba983c14%7D/chrome/CT3225826/content/tb/al/al.view.html I my computer security compromised? Are they viruses, malware or spyware? Thanks, anyone, for your help!

Gekose oplossing

Extension ID {b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14} is DataMngr which is apparently malware.

  1. Close Firefox and try to uninstall the add-on from the Windows Control Panel. If you can't find a DataMngr entry, look for something labeled "Mediabar".
  2. Update your anti-virus and perform a full system scan.
  3. Install and update MalwareBytes' Antimalware and perform a full system scan.

Also see

Lees dié antwoord in konteks 👍 3

All Replies (2)

Gingerbread Man
Gingerbread Man
more options

Gekose oplossing

Extension ID {b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14} is DataMngr which is apparently malware.

  1. Close Firefox and try to uninstall the add-on from the Windows Control Panel. If you can't find a DataMngr entry, look for something labeled "Mediabar".
  2. Update your anti-virus and perform a full system scan.
  3. Install and update MalwareBytes' Antimalware and perform a full system scan.

Also see

feufollet
feufollet Vraag-eienaar
more options

Thanks Gingerbread_Man....but I couldn't find the DataMngr or Mediabar in control panel, so I just did a system restore to a time when the thing didn't appear. That seems to have worked.