This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I stop the 'you are about to close 3 tabs' box appearing on the screen, then the site closing?

  • 1 antwoord
  • 3 hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

more options

There is a Tools box that has appeared by itself to the left of the screen, the edge is just visible. I pulled it out and closed it, but it reappears each time the above problem happens.

There is a Tools box that has appeared by itself to the left of the screen, the edge is just visible. I pulled it out and closed it, but it reappears each time the above problem happens.

All Replies (1)

more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can check for problems caused by a corrupted localstore.rdf file.