Getting scripts that are making a new install of FF unresponsive
I have a new W7 laptop that just won't run FF. It goes unresponsive because of scripts that are causing problems. Yesterday I uninstalled FF and tried a new download. FF worked perfectly all day with just Roboform added. Today I'm getting the same unresponsive browser again with two scripts that have shown.
Script:chrome://browser/content/tabbrowser.xml:2113 Script:chrome://global/content/bindings/tabbox.xml:761
I can't do anything with FF. Tried starting in safe mode an that won't work either. Having to use G Chrome - please help me get FF working
All Replies (7)
Hi,
Are you facing this problem out of nowhere? Or does it happen after you install additional extensions?
Please check if solutions from here help: https://support.mozilla.org/en-US/kb/warning-unresponsive-script
You might check this articles for clues: http://kb.mozillazine.org/Problematic_extensions http://kb.mozillazine.org/Unresponsive_Script_Warning http://kb.mozillazine.org/Script_busy_or_stopped_responding http://kb.mozillazine.org/Firefox_hangs
Cheers!
The problem is there without any extensions added by me. As I said, FF won't start in safe mode. Or rather, it will start after about 5 mins but immediately becomes unresponsive. I can't try turning off hardware acceleration because there is no way to access working controls. But it was working yesterday with the same set up as today.
Oh, OK. Gotcha.
Have your tried following below steps:
- Clear cache
- Exit Firefox
- Go to your profile folder (http://kb.mozillazine.org/Profile_folder_-_Firefox )
- Delete all sessionstore.js
- Restart Firefox
?
Well he won't be able to do steps #1-2 b/c his Firefox keeps freezing as soon as he opens it. Is that right? Or can you use Firefox for a little while before it freezes?
If he deletes his sessionstore.js that will delete all his saved tabs & windows. But it's a good point. How many tabs & windows do you have open when you start Firefox? It's fine if you guess. Maybe 20 or 30 tabs? In case deleting this file doesn't solve the problem, backup it to another location before deleting it. That way you can restore it later on.
Honestly, the problem sounds like one of your addons is broken b/c of the new Firefox update and causes Firefox to freeze on startup.
To test my theory out, here's a link to download the previous Firefox version:
Firefox 20 download
If that works, next we'll need a list of your addons. You can quickly copy a list of your addons from Firefox button > Help > Troubleshooting Information. Then click the "Copy text to clipboard" button.
Then come back here and paste the info.
Here's a article about that:
https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox
Gewysig op
Installed the earlier version of FF and it works.
Here is the list of addons
Application Basics
Name Firefox
Version 20.0.1
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
DownThemAll! 2.0.16 true {DDC359D1-844A-42a7-9AA1-88A850A938A8}
Greasemonkey 1.8 true {e4a8a97b-f2ed-450b-b12d-ee082ba24781}
RoboForm Toolbar for Firefox 7.8.9.5 true {22119944-ED35-4ab1-910B-E619EA06A115}
Session Manager 0.8.0.6 true {1280606b-2510-4fe0-97ef-9b5a22eafe30}
1-ClickWeather 1.1.9.1 false {DCBD1271-D228-4082-9FBC-36D9B7660B03}
Norton Toolbar 2013.3.5.1 false {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection 11.3.0.9 - 5 false {BBDA0591-3099-440a-AA10-41764D9DB4DB}
Personas Plus 1.7.2.1 false personas@christopher.beard
recipefox 0.63 false {EA6F5510-6F4D-11DC-B4DA-1B6D56D89593}
SeoQuake 2.8.11 false {317B5128-0B0B-49b2-B2DB-1E7560E16C74}
Symantec VIP Access Add-On 2.0.5.0 false VIP5X@verisign.com
Important Modified Preferences
Name
Value
browser.cache.disk.capacity 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.disk.smart_size_cached_value 358400
browser.places.smartBookmarksVersion 4
browser.startup.homepage_override.buildID 20130409194949
browser.startup.homepage_override.mstone 20.0.1
dom.mozApps.used true
dom.w3c_touch_events.expose false
extensions.lastAppVersion 20.0.1
gfx.direct3d.prefer_10_1 true
network.cookie.prefsMigrated true
places.database.lastMaintenance 1369147808
places.history.expiration.transient_current_max_pages 96731
plugin.disable_full_page_plugin_for_types application/pdf
privacy.sanitize.migrateFx3Prefs true
Graphics
Adapter Description Intel(R) HD Graphics 4000
Adapter Drivers igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Adapter RAM Unknown
Device ID 0x0166
Direct2D Enabled Blocked for your graphics driver version.
DirectWrite Enabled false (6.2.9200.16492)
Driver Date 3-19-2013
Driver Version 9.18.10.3071
GPU #2 Active false
GPU Accelerated Windows 1/1 Direct3D 9
Vendor ID 0x8086
WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics 4000)
AzureCanvasBackend cairo
AzureContentBackend none
AzureFallbackCanvasBackend none
JavaScript
Incremental GC true
Accessibility
Activated true
Prevent Accessibility 0
Library Versions
Expected minimum version
Version in use
NSPR 4.9.5 4.9.5
NSS 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC
NSSSMIME 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC
NSSSSL 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC
NSSUTIL 3.14.3.0 3.14.3.0
Spoke too soon. FF worked for a day, after rolling back. But now it goes unresponsive again as soon as I open it.
I have the same problem. If I uninstall FF, delete all folders, download and install, FF works until I turn off the laptop. Upon restart FF does exactly the same as above.