Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox introduced bug to break javascript rotating slideshow?

  • 3 antwoorde
  • 3 hierdie probleem
  • 6 views
  • Laaste antwoord deur cor-el

more options

My engineers have built several websites for me with javascript slideshows with transitions, probably based on JQuery scripts. These scripts worked absolutely fine in Firefox (Mac) when the sites were built but have since latest update to Firefox 21 broken. Engineers say that Firefox has introduced a bug. The strange thing is that one site where the script was broken it is now working again (just checked) but another site (www.woodhousecreative.co.uk) where it used to work is now broken. The scripts are customised per site. Script works fine in Chrome, Safari and Opera (all Mac) and as far as I know in Windows browsers. Is this something Mozilla is aware of and working to fix?

My engineers have built several websites for me with javascript slideshows with transitions, probably based on JQuery scripts. These scripts worked absolutely fine in Firefox (Mac) when the sites were built but have since latest update to Firefox 21 broken. Engineers say that Firefox has introduced a bug. The strange thing is that one site where the script was broken it is now working again (just checked) but another site (www.woodhousecreative.co.uk) where it used to work is now broken. The scripts are customised per site. Script works fine in Chrome, Safari and Opera (all Mac) and as far as I know in Windows browsers. Is this something Mozilla is aware of and working to fix?

All Replies (3)

more options

Thank you for the URL. Could you describe the steps to re-create the problem? When I randomly try the Web Design category, I seem to get the same lightbox-type display in IE8 and Fx21 and GC27, so it must be something else?

more options

Oh, sorry, I'm running Windows. The problem is limited to Firefox on Mac? You might want to edit your question to include MacOS in the subject line if you can.


More generally, When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r / Command+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

(WIN) orange Firefox button (or Tools menu) > Options > Advanced
(MAC) Firefox menu > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Tools menu > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

more options

Are there any JavaScript errors in the Error Console or the Web Console (Firefox/Tools > Web Developer;Ctrl+Shift+K)?