This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Display problems - serious ones. Just a bit of text on one side.

  • 4 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Sunflowers

Sunflowers
Sunflowers
more options

I'm using FF21. It's been working fine until today. Now I get no graphics at all. I tried to get into Facebook and all I got was this [IMG]http://i39.tinypic.com/2rgkeft.jpg/IMG . Google Search page is just text and nothing else. I tried uninstalling and reinstalling FF and the same thing happens.

I've also had some Flash crashes when playing browser based games in FF.

I'm using FF21. It's been working fine until today. Now I get no graphics at all. I tried to get into Facebook and all I got was this [IMG]http://i39.tinypic.com/2rgkeft.jpg[/IMG] . Google Search page is just text and nothing else. I tried uninstalling and reinstalling FF and the same thing happens. I've also had some Flash crashes when playing browser based games in FF.

Gekose oplossing

Hi Sunflowers,

I am sorry to hear that you are having problems accessing some websites through your Firefox browser.

From that image, it appears that Facebook is having problems loading the CSS portion of the website. How is your Internet connection?

Please try the Reset Firefox feature, which easily fixes most problems with the browser.

Please let us know the results, or if you have any other questions or concerns.

Thanks!!

- Ralph

Lees dié antwoord in konteks 👍 2

All Replies (4)

Ralph Daub
Ralph Daub
  • Locale Leader
more options

Gekose oplossing

Hi Sunflowers,

I am sorry to hear that you are having problems accessing some websites through your Firefox browser.

From that image, it appears that Facebook is having problems loading the CSS portion of the website. How is your Internet connection?

Please try the Reset Firefox feature, which easily fixes most problems with the browser.

Please let us know the results, or if you have any other questions or concerns.

Thanks!!

- Ralph

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try basic steps like these in of issues with web page:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
Sunflowers
Sunflowers Vraag-eienaar
more options

Thanks to both of you. The combination of your answers has solved the problem. If it reoccurs I'll remember it for next time.

Gewysig op deur Sunflowers

Sunflowers
Sunflowers Vraag-eienaar
more options

Thanks. This has solved the problem. I didn't know about the troubleshooting feature till now. Very useful and I'll remember it for next time.