This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

mozila crash reporter

  • 2 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

more options

Every time i open mozilla firefox mozilla crash reporter pops up...

Every time i open mozilla firefox mozilla crash reporter pops up...

Gekose oplossing

hello, please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

hello, please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

more options

Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.

That way you still have the benefit from hardware acceleration, but may not suffer from rendering issues.

You can also try to uninstall Windows update KB2670838 if you have this update.