This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why wont firefox let me open my saved downloads?

  • 1 antwoord
  • 8 hierdie probleem
  • 16 views
  • Laaste antwoord deur cor-el

purplemoonlight16
purplemoonlight16
more options

when i want to download something it gives me the option to save the file.I click save file and it says my download is complete, but when i go to click on the download, nothing happens and i can't run the download.

when i want to download something it gives me the option to save the file.I click save file and it says my download is complete, but when i go to click on the download, nothing happens and i can't run the download.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: