This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can download firefox, but when I try to run it, windows 7 asks me to select a program type to run the *.exe file

  • 2 antwoorde
  • 2 hierdie probleem
  • 9 views
  • Laaste antwoord deur ideato

more options

I am running windows 7 with IE 10. I want to switch to Firefox as my browser. I am able to download the Firefox Setup 22 0 exe, but when I try to open or run it, windows prompts me to "choose the program you want to use to open this file". This happens with both the Firefox Setup Stub 22 0 exe (274kb) and the Firefox Setup 22 0 exec (21,239Kb). I can't find any program on Windows to run this exe. Same thing happens when I try to run the troubleshooter exe.

I am running windows 7 with IE 10. I want to switch to Firefox as my browser. I am able to download the Firefox Setup 22 0 exe, but when I try to open or run it, windows prompts me to "choose the program you want to use to open this file". This happens with both the Firefox Setup Stub 22 0 exe (274kb) and the Firefox Setup 22 0 exec (21,239Kb). I can't find any program on Windows to run this exe. Same thing happens when I try to run the troubleshooter exe.

All Replies (2)

more options

rename the file to something like Firefox22setup.exe work now?

more options

Hello annsboland

Do you have also problem with others exe files ?

try to create a new user account in Windows 7 and check it again

see if the next articles in the links helps to create the new account:

http://www.bleepingcomputer.com/tutorials/create-new-user-account-in-windows-vista-7/

http://www.pcadvisor.co.uk/how-to/windows/3326039/how-add-new-user-account-in-windows-7/


thank you