We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

within a website, the link(s) will not open stating 'no longer available.' If I go over to IE, the link opens. I know the link(s) exist.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 17 views
  • Laaste antwoord deur cor-el

bushwood
bushwood
more options

I frequently go to Yachtworld.com. Within that site, there are several boats for sale with links to their brokerage. If I am in Firefox, I get the message that the link(s) are 'no longer available.' If I go over to IE, the links work. I know the links exist. It is likely a setting or something within Firefox that I need to change. Of the 10,000 boats for sale, I don't know why I can't click on a link to take me to that boat.

Thank you!

I frequently go to Yachtworld.com. Within that site, there are several boats for sale with links to their brokerage. If I am in Firefox, I get the message that the link(s) are 'no longer available.' If I go over to IE, the links work. I know the links exist. It is likely a setting or something within Firefox that I need to change. Of the 10,000 boats for sale, I don't know why I can't click on a link to take me to that boat. Thank you!

All Replies (2)

kobe
kobe
more options

maybe updating firefox will help.

see: Update Firefox to the latest release

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.