This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

when I go to firefox or I can be on firefox some times and this box p"Warning: Unresponsive script" prompt that says "A script on this page may be busy, pops up

more options

when I am on firefox or if I go to firefox this box pops up "Warning: Unresponsive script" prompt that says "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.what do i need to do to fix this problem

when I am on firefox or if I go to firefox this box pops up "Warning: Unresponsive script" prompt that says "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.what do i need to do to fix this problem

All Replies (2)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

more options

If you notice this problem on pages that display Flash media, consider the possibility raised in this thread: Flash hangs Firefox (eventually get script continue/stop dialog).