This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Hello there My name is Peter op den Kelder

  • 4 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

p.opdenkelder
p.opdenkelder
more options

Hai

Right after your last update a lot of people in the compagny had troubles with starting up firefox. We had to reinstall but during this they lost there bookmarks and we can't find them to restore these. Like you can at Internet explorer under favorites.... (Tis is a directory with files)

Hai Right after your last update a lot of people in the compagny had troubles with starting up firefox. We had to reinstall but during this they lost there bookmarks and we can't find them to restore these. Like you can at Internet explorer under favorites.... (Tis is a directory with files)

All Replies (4)

Ed
Ed
more options

Hello,

Please see the support article below. I hope it will help you restore the bookmarks from the automatic backups that Firefox makes.

Restore bookmarks from backup or move them to another computer

Let me know if that doesn't help.

Nellus
Nellus
more options

Profiles - Where Firefox stores your bookmarks, passwords and other user data You must search before your profile and then try to recover your old bookmarks...Solved?

Gewysig op deur Nellus

the-edmeister
the-edmeister
  • Moderator
more options

Unless your company is using roaming Profiles on a network server, and each user's data isn't stored on a local PC ....

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I hope that you didn't uninstall Firefox and removed their personal data.

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: