This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Pull down menu does not work.

  • 7 antwoorde
  • 8 hierdie probleem
  • 1 view
  • Laaste antwoord deur donlet

donlet
donlet
more options

Hi.

I'm using Firefox 24.0 under LinuxMint 14. Sometimes, pull down menu does not work correctly. When I tap File or Edi or View, Menu blinks instantly.

To resolve, I restart Firefox. I disabled "Use hardware acceleration when available".

Hi. I'm using Firefox 24.0 under LinuxMint 14. Sometimes, pull down menu does not work correctly. When I tap File or Edi or View, Menu blinks instantly. To resolve, I restart Firefox. I disabled "Use hardware acceleration when available".

All Replies (7)

michaeltestoni70
michaeltestoni70
more options

I also have such problems. You can go to Start menua nd acceess to All programs. Find and locate at Windows Update." Follow the on-screen prompts to complete the installation of recent Internet Explorer updates. Reboot your computer

donlet
donlet Vraag-eienaar
more options

My OS is LinuxMint 14...

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi donlet, is there any pattern to when the menus stop working normally, for example, after using certain add-ons, or with certain kinds of media or certain pages in the browser?

donlet
donlet Vraag-eienaar
more options

My problem does not has any pattern. However I doubt my company's private webpage and LinuxMint 14. That is because when I use Ubuntu 9.04, I have never seen that problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
donlet
donlet Vraag-eienaar
more options

Sometimes, Mosillz thunderbird has same problem.

donlet
donlet Vraag-eienaar
more options

I disabled all extensions and a hardware acceleration. I use Default theme. I checked in safe-mode