This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

unwanted banner

  • 6 antwoorde
  • 3 hierdie probleem
  • 18 views
  • Laaste antwoord deur cor-el

more options

a thin white banner appears on the bottom of my page when im gaming i try to remove it but it moves from one side of the screen to the other side

a thin white banner appears on the bottom of my page when im gaming i try to remove it but it moves from one side of the screen to the other side

Gekose oplossing

That looks like one of the usual messages that you see when Firefox is loading content from a server similar to what you get when you hover a link. Such a message automatically moves depending on where the mouse pointer currently is.

What is the shape of the mouse pointer when this happens?

Does the Web Console (Firefox/Tools > Web Developer;Ctrl+Shift+K) any (GET) messages when this happens.

Lees dié antwoord in konteks 👍 0

All Replies (6)

more options

this is a screen shot of the offending banner

cheers wad109

more options

Gekose oplossing

That looks like one of the usual messages that you see when Firefox is loading content from a server similar to what you get when you hover a link. Such a message automatically moves depending on where the mouse pointer currently is.

What is the shape of the mouse pointer when this happens?

Does the Web Console (Firefox/Tools > Web Developer;Ctrl+Shift+K) any (GET) messages when this happens.

more options

That appears to be the Page Loading Status display. It normally appears in the lower-left corner, but when that area is being used by the page content it automatically shifts to the lower-right corner, as is happening for you with that game.

https://support.mozilla.org/en-US/kb/what-happened-status-bar#w_where-is-the-page-loading-status

This extension - https://addons.mozilla.org/en-US/firefox/addon/status-4-evar/ - has a number of options that are related to modifying the Add-on Bar to act like the old Status Bar used in Firefox 3.6 and earlier versions. IIRC, there is an option for moving the Page Loading Status display or hiding it, although once I set up my preferences with S-4-E I didn't play with the other options. So I can't tell you exactly how to set it up for that Status display.

more options

hi the pointer is an arrow head and the banner only appears on the play page not any where else and only on occasions after the game has loaded. But i have log out of the entire game to clear it from the screen. cheers wad109

Gewysig op deur wad109

more options

After downloading this https://addons.mozilla.org/en-US/firefox/addon/status-4-evar/ the bar has gone thanks very much for ure help cheers wad109

more options

It looks that some JavaScript is trying to load (extra) content from an ad server.

You can look at Adblock Plus if you want to block such content.

You need to subscribe to a Filter list (e.g. the EasyList).