This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

can't get speeddial to find saved buttons

ricklacy
ricklacy
more options

I upgraded to firefox 25 and all my speeddial info is gone. I tried reinstalling speeddial, but it just gave me generic buttons

I upgraded to firefox 25 and all my speeddial info is gone. I tried reinstalling speeddial, but it just gave me generic buttons

All Replies (2)

kobe
kobe
more options

You need to contact the addon developer to update their addon so it can work with the latest version.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sometimes Firefox may detect a problem during an upgrade and "Reset". In that case, a folder named Old Firefox Data should appear on your desktop, and you would have to reinstall your extensions and recustomize your toolbar.

If that happened to you, can you find the Old Firefox Data folder? If your speed dial sites are stored locally (not in the cloud), the list probably is in that folder. However, I'm not sure how best to recover that into your current installation of Firefox. It might be that the extension author can help with that. He posted his email address on the right side of the page where it says "Support E-mail".