Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Aftr change of internet provider, addresses entered is changed.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur kobe

more options

After a change of internet provider, every time I am trying to enter e.g. LinkedIn, my pinned tab (or LinkedIn.com) I am transferred to https://aktiver.yousee.dk (which is my activation page for the new internet provider.

I have already cleared Cookies and Cache but in vain.

Likewise to enter the home page of Yousee (yousee.dk), I am directed to the activation page.

Google.com, Google.dk, Dr.dk and a lot others is working, so it is not all bad, thoug I would like to be the one in charge to choose.

Johnnie

After a change of internet provider, every time I am trying to enter e.g. LinkedIn, my pinned tab (or LinkedIn.com) I am transferred to https://aktiver.yousee.dk (which is my activation page for the new internet provider. I have already cleared Cookies and Cache but in vain. Likewise to enter the home page of Yousee (yousee.dk), I am directed to the activation page. Google.com, Google.dk, Dr.dk and a lot others is working, so it is not all bad, thoug I would like to be the one in charge to choose. Johnnie

All Replies (2)

more options

Hello, can you please confirm if you are seeing the issue with you getting redirected to your iSP page whenever you open Linkedin always or does it happen once in a while? Also, what happens when you reboot your router, connect to it and then try to open Google.dk as the first site.

This information can help us narrow down if there is anything that is causing the specific sites to cache any information and thereby making you to login to your ISP site (unlikely, but not ruling it out).

Thank you

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!