Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

why am i unable to import my bookmarks?

  • 11 antwoorde
  • 3 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

N-C-A
N-C-A
more options

i have Firefox on my aMac Snow Leopard & yesterday set up a new account user but am now unable to import my saved bookmarks.html into the new user account

i have Firefox on my aMac Snow Leopard & yesterday set up a new account user but am now unable to import my saved bookmarks.html into the new user account

Gekose oplossing

wahoo i do so previous profile bookmarks now imported

thank you so much cor-el!!!

Lees dié antwoord in konteks 👍 0

All Replies (11)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Does Firefox give you an error message when trying to import bookmarks.html?

(If the bookmarks.html file was created from Safari, there are some known file format differences that may require you to make a small edit to the HTML code in a text editor. Let's come back to that if needed.)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you try to import a bookmarks.html file from Safari, see:

You can edit the HTML file and remove all FOLDED attributes in the H3 tags (leave the H3 tags). 

<DT><H3 FOLDED>Bookmarks Bar</H3> -> <DT><H3>Bookmarks Bar</H3>
N-C-A
N-C-A Vraag-eienaar
more options

no error message given & my screen remains blank

N-C-A
N-C-A Vraag-eienaar
more options

i tried editing the html file Cor-el but there was nothing to edit as when opened, the file was blank

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you open this HTML file in a Firefox tab (File > New Tab > Open File) for inspection ?

EDIT (I missed your last reply):
If the file is blank then something went wrong with creating this HTML backup.

Did you ever had problems with the bookmarks?

Can you check for JSON backups (bookmarks-####-##-##.json) in the bookmarkbackups folder in the Firefox profile folder?

Gewysig op deur cor-el

N-C-A
N-C-A Vraag-eienaar
more options

and from memory jscher2000, the bookmarks file was created created from Firefox

N-C-A
N-C-A Vraag-eienaar
more options

html file opened in Firefox cor-el & little wonder there's nothing to edit in Dreamweaver with absolutely nothing in the the body of the html file!!!

my issue's solution isn't looking promising

Gewysig op deur N-C-A

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you still have access to files in the Firefox profile folder folder of the previously used account?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Perhaps there is more than one bookmarks.html file on your system? I don't know how to search a Mac globally, including other user accounts and hidden folders, but I think it's worth a shot if you can do it.

N-C-A
N-C-A Vraag-eienaar
more options

Gekose oplossing

wahoo i do so previous profile bookmarks now imported

thank you so much cor-el!!!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome