This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't sync

  • 2 antwoorde
  • 3 hierdie probleem
  • 3 views
  • Laaste antwoord deur pumkin54

pumkin54
pumkin54
more options

I go through the entire sync process. Pair a Device > Enter code that appears on my phone > Enter email/password/recovery key. I hit Next. Nothing happens. It just sits there as if I hadn't hit the button. I've gone through the process about six times. Hitting Next does nothing.

I go through the entire sync process. Pair a Device > Enter code that appears on my phone > Enter email/password/recovery key. I hit Next. Nothing happens. It just sits there as if I hadn't hit the button. I've gone through the process about six times. Hitting Next does nothing.

Gekose oplossing

hello pumkin54, can you try it while you're running firefox in safemode?

Diagnose Firefox issues using Troubleshoot Mode

Lees dié antwoord in konteks 👍 0

All Replies (2)

philipp
philipp
  • Moderator
more options

Gekose oplossing

hello pumkin54, can you try it while you're running firefox in safemode?

Diagnose Firefox issues using Troubleshoot Mode

pumkin54
pumkin54 Vraag-eienaar
more options

I tried a few more times, restarted Firefox a couple of times. It finally just worked for no reason at all. So I got synced finally. I still don't know why I was having that problem though. Thank you for trying to help!