This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I try to add a new search add-on I get a "Firefox Add-on" search rather than the one I tried to install. How do I stop that from happening?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur John99

more options

The Add-on Manager shows the add-on I downloaded but the drop down menu shows a Firefox Add-on search option.

The Add-on Manager shows the add-on I downloaded but the drop down menu shows a Firefox Add-on search option.

All Replies (3)

more options

Are you just trying to find an addon if so use


It may have helped if you had included the full troubleshooting information, but we will ignore that for now it may not be essential.

Please however say exactly what the software is that you are installing

  • Fullname and version
  • Where it is downloaded from
  • Home or support website of that software

Perhaps a screen shoot of the problem will help us undersatand what you are seeing, you may attach one using the button under where you write message replies

Note Firefox has a few search methods but they all use whatever search engine is selected in the search bar.

What is it you are attempting to do, install some sort of search toolbar ?

If so I hope you checked out reviews of the product and took care not to download other un wanted software at the same time.

more options

I clicked the download link from https://addons.mozilla.org/en-US/firefox/search/?atype=4. I tried this with YouTube and IMDb search engines. I am not sure where the actual add-on is from as Windows 7 doesn't offer that sort of unimportant information to mere mortals.

more options

The search on the search bar that Has as an icon a green jigs-saw piece and the title Firefox Add-ons is specifically for searching for Firefox addons, as you may have guessed from its name. It is available from the addons pages.

It will take you to pages such as https://addons.mozilla.org/firefox or parts of that site. The page https://addons.mozilla.org/firefox/search/?atype=4 is actually many pages with over 3000 items offered.

If with the Firefox dd-ons search engine selected in the search bar you type in IMDb that will give you something like this

That specific option may not be a good choice the add on did not actually work for me.

IMPORTANT once you have use the search remember you may wish to reset it to whatever you use in day today browsing. That may be Google. Note the location bar, and other Firefox searches all use whatever is currently selected in the Search bar.

Also see