This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

No previews show in Redbox. ???

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Moses

Privateer38
Privateer38
more options

When i click on a movie in the preview the black preview screen shows up but No Preview? Tried many different movies, also downloaded Chrome and they work fine there.

When i click on a movie in the preview the black preview screen shows up but No Preview? Tried many different movies, also downloaded Chrome and they work fine there.

All Replies (1)

Moses
Moses
  • Moderator
more options

Are you able to play other videos such as YouTube or is it just Redbox? Can you give me information on what you see? Providing a screenshot would help. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.