This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I installed the security update and am now running 27.0.1 but can't use personas - why not?

  • 4 antwoorde
  • 4 hierdie probleem
  • 1 view
  • Laaste antwoord deur RandyGS

more options

After installing the security update, I am now running 27.0.1. It has disabled all of my personas and I can't seem to change the appearance of my browser with any of the Firefox personas available through the website. What do I need to do to make personas work again?

After installing the security update, I am now running 27.0.1. It has disabled all of my personas and I can't seem to change the appearance of my browser with any of the Firefox personas available through the website. What do I need to do to make personas work again?

All Replies (4)

more options

Are you using Private Browsing?

more options

Well, I was using private browsing (didn't even realize that) but when I changed it to "Do not tell sites about my tracking preferences" Firefox still will not allow me to apply personas to my web browser. Aaargh! What am I doing wrong?

more options

Previewing a lightweight theme (Persona) only works on sites that are white-listed via an allow exception, so make sure to have an allow exception for the addons.mozilla.org domain.

You can see the permissions for the domain in the current tab in:

  • Tools > Page Info > Permissions > [X] Install Extensions or Themes
  • Tools > Options > Security : "Warn me when sites try to install add-ons": Exceptions

Make sure that you do not use Clear (Recent) History to clear the "Site Preferences".

more options

I tried re-starting Firefox in the safe mode and that did not solve the problem. I also tried changing the permissions but that did not solve the problem either. When I rest my cursor over a particular persona, it will change the appearance but there is no option to apply it and so when I move the cursor back off of the persona my browser changes back to the baby blue default(?) color. Is there something else I should try?